about twisted thinking
Twisted thinking is a Singapore based consulting company founded in 2010. Operating across Asia & around the world, we have helped organisations such as ANZ Bank (RM Competency Design and Assessment), Standard Chartered Bank (Client Insight, Differentiated Behaviour & Assessment), Chorus New Zealand (Sales Coaching), Singapore Post (Channel Strategy) & Cold Storage Group (In-store process execution Management & Audit) and Formica (Sales Assessment & Coaching).
Twisted Thinking believe every customer is unique and as such, our consulting services are not a “cut & paste” from what we have delivered before. We help our clients align to their competitive differentiation and their customers.
Twisted Thinking facilitate real & meaningful change. By helping organization’s see their business from the outside-in, we create a “foundation of truth” using evidence based customer behaviour & outcomes. This means organisations can realign (or build) customer facing behaviour that is differentiated and leads to performance improvements. Using our industry leading field assessment & coaching tool (f.a.c.t) we provides the tools that makes change really happen