about twisted thinking

Twisted thinking is a Singapore based consulting company founded in 2010. Operating across Asia & around the world, we have helped organisations such as ANZ Bank (RM Competency Design and Assessment), Standard Chartered Bank (Client Insight, Differentiated Behaviour & Assessment), Chorus New Zealand (Sales Coaching), Singapore Post (Channel Strategy) & Cold Storage Group (In-store process execution Management & Audit) and Formica (Sales Assessment & Coaching).

Twisted Thinking believe every customer is unique and as such, our consulting services are not a “cut & paste” from what we have delivered before. We help our clients align to their competitive differentiation and their customers.

Twisted Thinking facilitate real & meaningful change. By helping organization’s see their business from the outside-in, we create a “foundation of truth” using evidence based customer behaviour & outcomes. This means organisations can realign (or build) customer facing behaviour that is differentiated and leads to performance improvements. Using our industry leading field assessment & coaching tool (f.a.c.t) we provides the tools that makes change really happen

about the founder – mike matthews

Driven by intellectual curiosity, Mike is recognised as a thought leader in the areas of Sales Transformation & Performance Management, Competitive Strategy, Change Management and Go-To-Market Insights. An experienced facilitator with experience in facilitating leadership groups through strategic & transformation workshops as well as designing & delivering Sales; Sales Management & Marketing based development programs across the Asia Pacific & Middle East. Mike has also consulted  & delivered training for several leading training companies.  Experience spans all levels of the organisation from Leadership to Management and front line execution across the IT, Telecommunications, Financial Services, Retail/FMCG and Energy industries. Mike has delivered development programs for many global organisations including Microsoft, Emerson, Red Hat and Visa.

Mike has a Master’s degree in e-commerce as well as a diploma in corporate entrepreneurship from Alto University. In addition to working for organisations such as Microsoft, Hewlett-Packard Dell, SAP as well as Asia-Pacific’s largest IT distribution company, Mike spent 6 years with a leading Australasian Bank in various financial roles.

mike matthews

e: [email protected]
p: +65 98188835

f.a.c.t. is available from the following consulting partners. If you would like to license f.a.c.t. online platform please contact us.

Nick Redstone

e: [email protected]

m: +64 27 5652826

Dean Kelly

e: [email protected]
m: +61 430 244 883


Chris Longstaffe

e: [email protected]
m: +1 925 640 3166